Queen Street Medical Centre
12 Queen Street Murwillumbah NSW 2484

Phone: 02 6672 1244

Comments and Complaints

We value your feedback positive or negative. If you have a comment or complaint we would like to hear about it.

We want to hear from you if you have a complaint. It is important that we have an opportunity to resolve any problems. It is preferable that you talk to your doctor in the privacy of their room. You may also talk to the practice manager or receptionist. You may request to speak in the privacy of a room. Alternatively you may write to the doctor or to the practice manager.

We would strive to resolve a complaint. However, if you wish to take the matter further or simply feel that you need to discuss with someone outside the practice, you can contact the Health Care Complaints Commission at:

  • Locked Bag 18, Strawberry Hills NSW 2012 or by calling 1800 043 159 or (02) 9219 7444.

We love to hear compliments – they encourage us to keep up a good service!

Contact Us

OUR LOCATION

Queen Street Medical Centre
12 Queen Street
Murwillumbah NSW 2484

We are located on the right 80 metres from the town clock along Queen Street. This is just before the pedestrian crossing.

PHONE

+61 02 6672 1244

+61 02 6672 1244 - After hours (all hours)

FAX

+61 02 6672 6029

EMAIL

practicemanager@qsmed.com.au

Accreditation

Our practice has been accredited with the Australian General Practices Accreditation Limited (AGPAL) since 2000. AGPAL logo